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Rick Ellis, CPM List of Rick Ellis' articles Rick Ellis, CPM, is one of multi housing's foremost consultants and educational speakers. He is founder and president of Ellis Property Management Services, based in Irving, Texas. His company offers an array of services to the apartment industry including special problem consulting, market comparable studies, feasibility studies, and his unique "Marketing Observations & Recommendations" reports. EPMS may be best known for its nationwide apartment shopping service directed by Rick's business and life partner, Joanna. The couple lives in Coppell, Texas, with the two loves of their lives, sons John Richard 10 and Phillip 6. The Ellis family enjoys travel, working out, birthday parties, playing in the backyard, and watching "Vegetales" over and over and over! Life is good; they feel blessed. You can contact Rick or Joanna to learn more about their bottom-line oriented services by calling (972) 256-3767 or writing Ellis Property Management Services, 2916 West Story Road, Irving, Texas, 75038.
E-mail JoannaEllis@ellisaptsource.com or visit their web site at www.epmsonline.com
List of articles written by Rick Ellis featured on ComPortOne:
Community Appeal ...It Starts With Your Curb
The Laundry Room Could Be Your #1 Amenity
Finding New Ways to Reduce Expenses
A resident problem or a problem resident?
Creative Tips for Dealing with Residents
Raise More Than Rents When Occupancy Is High
Can Your Community Offer a 30-Day Guarantee?
Checklists to Ensure Better Performance
Do we really want our residents to stay?
How to force employee turnover
Eviction - The easy way out
2001 New Year's Resolutions
Find the price
The Big Lie
The focus unit
Have a re-marketing plan
Heart Management I, II, and III
Prospect from hell
Home for the holidays
Is the resident ever wrong?
Keeping prospect traffic
Resident retention / Lease renewals
Know the difference
Laundry rooms - Your most important amenity
A lease renewal strategy that's guaranteed
Lease expiration management
What, no specials?
Perception of service
Pre-employment mystery shop
Powerful telephone techniques
Raising rents without raising a ruckus
The real cost of a turnover
Rethinking lease renewals
Selling your maintenance service
The service technician
Shopping report stories
Superior maintenance service
Take the mystery out of mystery shopping
The ultimate training tool
The value of service
What are we really saying?
Working the Internet prospect
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