Business grows when you employ smart peopleQuestion:
What do you consider the most important thing I can do to grow my business?
The prospective hire should want your job, and that's good, for it means you'll be promoted to some area of the company with more responsibility.
Hire the individual who has a lot of passion for what they want to do and has the intelligence to go with that passion. The second thing you need to provide for that employee is a way to share in the long-term growth of the company. By doing this, the employee has a long-term goal to make your company successful.
When you have smart people working for you, you need to keep them stimulated and engaged toward your long-term goals, and it's easier if they have that potential gain.
Keep your management style flexible. This provides latitude for smart employees to use their skills in accomplishing your joint goals. This may present some problems for you, but remember, problems also provide opportunities. Just make sure you handle them so that it's a win-win situation.
Bill Gates seems to do this well. What he says helps him in working in this manner is bridge. "I'm a passable bridge player and enjoy studying how other people play and understanding their strategy," he said. "Bridge is all about great partnerships, developing a reasonable and achievable strategy, anticipating what the opponents are going to do and being ready to respond to the unexpected."
Operating a good business with talented people is no different than Gates' strategy for bridge playing. Your ability to gather, manage and use information will determine whether you win or lose, and it sure becomes easier with smart people working with you.
Don't stop there. It also requires that you are vigilant about the quality of product and service you provide, plus the company image presented to the client or prospective client.
This is no easy task, so keep close contact with your customers and accept their input to help ease the way. Maybe your goal should be to develop a world-class information system to include data about competitors, customers' likes and dislikes, market changes, industry innovations and technology improvements to help ensure success. Some questions you may want answers to:
Bill Bryan is a counselor with the Service Corps of Retired Executives. SCORE offers counseling, workshops and seminars on small business operations. You can reach Bryan through SCORE, 515 N Court St. 815-962-0122, for information and appointments.
SCORE is a registered trademark of the Service Corp of Retired Executives
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